We Care about Your Safety

Protecting our Community

The health and safety of our residents and team members is our highest priority.  Our dedication to safeguarding both our residents and employee health and security is paramount in all that we do.  We recognize the fluidity of information and adapt our approaches to meet recommendations per appropriate federal, state, and local guidance.

 

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Cleaning and Disinfecting

Our trained housekeeping teams utilizes EPA certified cleaning and disinfecting products and thorough sanitary protocols to help prevent the spread of infectious diseases such as COVID-19 and influenza.

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Infection Control and Monitoring

We closely follow Center for Disease Control (CDC) and Texas Health and Human Service Commissionโ€™s recommended infection prevention and control (IPC) guidelines to prevent the spread of, or care for a resident with, COVID-19 or other infectious disease(s).

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Emergency Preparedness

We have a comprehensive plan to protect our residents and staff in the event of a natural disaster, fire, power outage, or other emergency, including evacuation or shelter in place procedures.  Our plan includes communication with residents and loved ones with updates on the situation and our actions.  Our goal is to provide the best care possible for our residents even in challenging circumstances.

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Advanced Entry

Our contactless sign-in kiosk is at reception to effectively monitor visitors and employees entering or leaving the facility.  With facial recognition, temperature scanning, laser badge printing, and SMS message notifications, checking in to visit your loved one has never been more efficient or safe.

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Communication

We have invested in automated voice, text, and email communication platform that provides up to the minute correspondence to residents and families.  Additionally, through our family connect systems, residents can utilize voice and video applications to stay connected with loved ones.


A young female nurse is in the living room with a senior man and holding his handsHealth and Wellness Goes Hand in Hand

At Capstone Healthcare Estates at Veterans Memorial, we believe healthcare is more than addressing only physical symptoms. Instead, we support a holistic vision of wellness that meets the needs of the whole person. With our personalized care plans, nutritious meals, enhanced social connections, and innovative therapeutic opportunities, we strive to create an enriching experience for everyone. Our expert staff are available to residents 24/7 to help residents reach their highest level of independence, in a joyful and safe environment.